Privacy Policy

Welcome to our Privacy Policy. This document outlines our commitment to protecting your privacy when you visit our website, www.coolbreezeheatingandair.com. Throughout this policy, we refer to our website and services as the “Site.” We are dedicated to respecting the privacy and confidentiality of individuals who interact with the Site. This Privacy Policy explains what information we collect and how we use it. By accessing and using the Site, you agree to comply with all its terms and conditions, including this Privacy Policy. You also consent to the collection and use of the information described herein. If you do not agree with the terms of this Privacy Policy, please refrain from using the Site.

We reserve the right to modify this Privacy Policy at any time. Any changes, additions, or deletions will take effect immediately upon notice, which may be provided in various ways, including by posting the updated Privacy Policy on this page. You are responsible for periodically reviewing the Site and this Privacy Policy for any changes. Continuing to use the Site after any modifications constitutes your acknowledgment and agreement to abide by the revised Privacy Policy.

Collection of Your Personal Information

Our goal is to provide you with personalized services and offerings to enhance your Cool Breeze Heating and Air experience. To achieve this, we collect the following information:

  • Personally Identifiable Information: This refers to information that identifies you personally. We only collect Personally Identifiable Information when you voluntarily provide it on the Site, such as when you enter a contest, sign up for our newsletter, or request our publications. If you prefer not to have your personally identifiable information collected, please do not submit it. We do not collect or process sensitive data, such as race, political opinions, religious beliefs, etc.
  • Non-Personally Identifiable Information: This type of information does not identify a specific individual. We collect it based on your interactions with the Site, such as the URL you came from, the browser you use, and your IP address.
  • Information from the Use of Cookies: The Site uses “cookie” technology to track your interactions with it. Cookies are small data files that allow us to customize your experience and make navigation more efficient. They do not compromise your privacy or access your hard drive. You can adjust your browser settings to block cookies if you prefer. However, this may affect your user experience on the Site.

We collect data in various ways, including when you sign up for our newsletter, make inquiries, interact with us on social media, communicate with us, or use automated services and interactions. We may also receive data from third parties, including technical data from analytics providers and identity/contact data from dealers and sales partners.

In the future, we may use external ad-serving services to display banner advertisements on our Site. These services may place cookies on your computer, but we will not provide them with your Personally Identifiable Information. These services may collect Non-Personally Identifiable Information about you, such as your IP address, browser type, and more.

Use of Your Information

We have a policy of not sharing, selling, transferring, or renting your information to third parties without your written consent, except when required by law or legal authorities. However, we may share your Personally Identifiable Information with specific third parties (“Target Third Parties”) to further the purpose for which you provided the information. We also use third-party information management service providers who may access your Personally Identifiable Information but are bound by confidentiality agreements to keep it secure.

We collect, analyze, and report statistics and information about Site usage to improve our services, marketing efforts, and content. We may disclose your Personally Identifiable Information in response to lawful requests, such as subpoenas or court orders, or to comply with applicable laws. We may also share information when we believe it’s necessary to protect our interests, property, or to prevent fraud or illegal activities on the Site.

We use your IP address to diagnose server issues and administer the Site. When you visit the Site, we automatically receive information about the website you came from and the one you’re going to. Advertisers may receive the URL of the page you were on when you clicked on their ads. We also collect information about your operating system, web browser, email patterns, and more to improve your experience.

We take necessary actions to safeguard your Personally Identifiable Information from security threats and malicious attacks, such as viruses or hacking attempts. We may use your information to deliver notices, resolve disputes, and enforce our agreements with you, including our Site’s Terms of Use and this Privacy Policy.

Collection and Use of Your Information by Third Parties

We do not sell, trade, or rent your Personally Identifiable Information. We may use service providers and partners to deliver our services and products, and they may access your Personally Identifiable Information to fulfill these obligations. We may also share Non-Personally Identifiable Information about traffic patterns with third-party advertisers.

Please note that we strive to work with reputable third-party service providers, but their use of your Personally Identifiable Information is governed by their own privacy policies. We have no control over third-party policies and practices.

Changing and Deleting Your Personal Information

If you indicated your interest in receiving offers or information from us, you may occasionally receive emails about products and services. You can opt out of email marketing using the unsubscribe link in these emails. You may also request changes or deletion of your Personally Identifiable Information by contacting us at jbertelli92@gmail.com. Please note that after we process such requests, non-active copies of your information may still exist in our systems or backups.

Protecting Your Personally Identifiable Information

We take security seriously, and while we use industry-standard means to protect your Personally Identifiable Information, no data transmission over the Internet or wireless network can be 100% secure. Your information may be viewed or tampered with in transit by a third party due to the limitations of the internet’s security and privacy.

Electronic Newsletters

We offer electronic newsletters, updates, and email reminders as a service to our registrants. You will only receive these if you have opted in to receive them. We do not share our mailing lists with third parties, including advertisers or partners.

Additional Rights

You may have rights under European and other laws to access your personal information, rectify, erase, restrict its use, object to its use, request data portability, and withdraw consent. To exercise these rights, please contact us at jbertelli92@gmail.com.

Your Questions and Concerns

If you have questions or concerns about this Privacy Policy or the use of your information, please contact us at jbertelli92@gmail.com.

Links to Third-Party Sites

Our Site may contain links to other third-party websites with their own privacy policies. We have no control over third-party policies and practices, and we are not responsible for their content.

Additional Information

You must be at least 18 years old to use this Site. We do not knowingly collect, use, or disclose Personally Identifiable Information about visitors under 18 years of age.